Note sull'episodio
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Hind Diouani and discuss her personal journey, navigating career in Service Management and AI in Serv ...
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ITSMService ManagementTechnologywomenintechnew podcastitilbusiness and technologyTechnical storiescareer guidance networkingpeople in technologyhuman centric Rina Brahmbhatt24 Trainingsnorth americaAIPeopleCertCareer GuidanceITIL Service ManagementITIL v3 ITIL MishapsAI In ITSMAIinIndiaServicemanagementITIL 4 FoundationServiceNowEnterpriseITITInfrastructure#ArtificialIntelligenceArtificialIntelligenceArtificial IntelligenceAI RevolutionAI TransformationAI ConversationsDigital FutureAI ChangeTech TransformationTech PodcastAI PodcastWomen in TechHuman-Centered LeadershipNavigating Tech CareersInspirational Tech JourneysCareer Success StoriesEmotional IntelligenceHuman Skills in TechImpact Over Output Honest Career JourneysReal Talk with LeadersAI in businessArtificial intelligence impactRemote work challengesIT management strategiesNetworking and communicationAI ethics and challengesLearning mindset and habitsManaging digital reputationHind Diouani