Innovating with generative AI in financial services | Moody's

Would it surprise you that some of the most impressive generative AI innovations are happening in older, larger, highly regulated industries such as financial services? Cristina Pieretti, GM of digital insights at Moody's, shares how her team-built Research Assistant, a first-of-its-kind search and analytical tool powered by generative AI. Since its launch in December 2023, Research Assistant is the product with the fastest adoption to date in Moody's history. Cristina shares how Moody’s considered the opportunities of generative AI, how they engaged deeply with customers during the development process, and how they centered trust from the start—all best practices for building innovative and trustworthy products.

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