Is 'The F-word' Good for Business?

Investing in Conversation - Conflict Management for Managers di Sherie Griffiths - Savvy Business Resolutions

Note sull'episodio

After last week’s look at technology as an attention barrier (and bridge), this time:

I’ll bust a myth – with the help of Dr. Graham Music of The Tavistock Centre,,

Ivan Newman will get me to ‘Speak from Experience’ and

I’ll give you a tip,

all connected with a very human obstacle – and opportunity.

Although the show isn’t marked as ‘explicit’, it does carry a warning, which I’d better repeat here:

This episode includes terms which some listeners may find disturbing.

It’s ok – it’s only ‘those of an insensitive disposition’ who ‘might want to cover their ears’, because we’re dealing with the role of emotions in business, from prejudice to empathy.

‘So there’s no light note to end on this week’, I hear you assume! Oh, yes, there is - courtesy of an e ... 

 ...  Leggi dettagli
Parole chiave
dispute resolution conflict management mediation prejudice empathy business employment customer service Graham Music Tavistock Centre