Delivering Person-Centered Care at The Johns Hopkins Hospital w/ Dr. Redonda Miller

Over the last few decades, healthcare has become more transactional and impersonal, but there is still hope for delivering truly person-centered care.

In this episode, Dr. Redonda Miller, President of The Johns Hopkins Hospital, shares her approach to person-centered healthcare.

As a leader in one of the top academic hospitals in the country, Dr. Miller discusses the importance of asking for input, community engagement, and healthcare workforce well-being.

She emphasizes the need to listen to patients’ diverse needs, from local Baltimore residents to international patients, and shares how The Johns Hopkins Hospital fosters meaningful connections with both patients and staff.

With initiatives like the "RISE" program supporting caregivers and the hospital's commitment to continuous improvement, Dr. Miller outlines how health ...