GNY EP.102 | Feat. Mark O'Donnell

Esplicito

Unlocking the Secrets of Effective Leadership with Mark O'Donnell of Operations Excellence In this episode of Good News York, hosted by Mike, we are joined by Mark O'Donnell, founder of Operations Excellence and host of the podcast 'Operations Excellence'. Mark shares insights into his work helping businesses achieve their goals through coaching, leadership development, and strategic planning. He discusses his background in manufacturing, the importance of people, process, and strategy in any organization, and how he transitioned into consulting after a corporate downsizing. Mark also touches on his passion for mentoring, the challenges of modern workforce dynamics, and the critical role of empathy in leadership. A discussion on the recent controversy at the Ryder Cup and the significance of maintaining professionalism in sports and business roun ...