Note sull'episodio
đĽ Getting to Hell Yes! in Selling with Darcey Forbes, Head of Real Estate Operations at Renew đĽ
The biggest overlooked revenue opportunity in multifamily? Lease renewals. Operators focus on filling vacancies, but what about keeping the residents you already have?
Darcey Forbes has spent 25+ years in multifamily and is on a mission to redefine resident retention. Through Renew, sheâs tackling the 50% industry turnover rate and helping operators close the renewal gap with automation, data, and better resident engagement.
đ§ What youâll learn in this episode:
â The hidden costs of NOT focusing on renewals (spoiler: itâs costing you thousands!)
â Why residents leave
Parole chiave
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