Note sull'episodio
Episode 4 of ‘Banking Reinvented’ delves into reimagining banks’ operating models.
Typically, banks revolve around a core system, encompassing back-office, mid-office, and front-office layers. However, this internal focus lacks customer-centricity. Tim Rutten and Jouk Pleiter tackle the imperative task of modernizing traditional banks’ operating models in this discussion. They highlight the pitfalls of the inside-out model and propose transitioning to an outside-in approach.
Tune in to grasp how banking operating models are pivotal in fostering differentiation and driving revenue growth.
(00:00) - Welcome to the ‘Banking Reinvented’ podcast
(01:27) - Traditional banking operating models
(06:05) - Shifting to an outside-in approach
(09:04) - Reallocating investments and reducing waste ...
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