Note sull'episodio
We spoke with Cecil Bullard, CEO at the Institute for Automotive Business Excellence, about effective strategies for mastering customer communication. Part two of this podcast discussion covers:
[00:00:49] - Establishing clear expectations with your customers
[00:10:05] - Addressing customer concerns in your shop
[00:22:10] - Teaching communication to your team
[00:28:21] - Building a communication strategy
AutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.
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