📈 Mastering Modern Performance: Beyond the Numbers

The pieces discuss various aspects of performance management and measurement, with one source offering a student's reflection on modern strategies and the other illustrating these concepts through a restaurant's struggle. The first text emphasizes the shift from individual to entity-level performance management, highlighting the dangers of measuring against past performance and the benefits of involving employees and customers in the process. It also touches on risk-taking and long-term investment in businesses like Uber. The second source provides a real-world example of a restaurant failing due to a complete lack of basic performance tracking, such as Key Performance Indicators (KPIs)