Linking Patient Experience to High Performance at Kaiser Permanente w/ Lawrence Hamilton

Imagine a healthcare system where technology improves outcomes and strengthens the relationships between doctors and patients. That’s not a distant dream—it’s happening now.

Meet Lawrence Hamilton, EVP of Performance at The Permanente Medical Group. With experience from the UK, Tanzania, and now the U.S., he’s seen healthcare challenges and opportunities from every angle.

His journey has led him to pioneer innovative strategies that are transforming patient care and equity at one of the country's largest healthcare systems.

In our latest episode, Lawrence shares how his organization is using predictive analytics to enhance patient care while preserving the human touch in healthcare.

He also explains how they are addressing health disparities and integrating holistic care into their practices.

This episode is brought  ...