Notas del episodio
Food for Thought Thoughts with Dark Cancer Season 2, Episode 69: How to Solve a Conflict (Without Taking Sides)
How do you help two parties in a heated conflict find a resolution? In this essential episode on communication, Dark Cancer provides a masterclass on the powerful art of Mediation.
This is your guide to understanding the crucial role of an impartial third party in resolving disputes. The host explains the key difference between negotiation and mediation: a mediator doesn't make decisions, but instead facilitates a process where the parties in conflict develop their own shared agreement.
This episode provides a complete 6-step framework for the mediation process:
- Preparation: Laying out the ground rules for a respectful discussion.