How employees' psychological Safety influences digital Transformation and operational productivity?

This briefing document summarises the key themes and findings of a research paper that investigates the influence of employees' cognitions (specifically, psychological safety) and behaviours (employee-led process improvement) on data-driven digital transformation and ultimately, operational productivity.

• Socio-Cognitive Theory as a Framework: The study employs socio-cognitive theory, which posits a "triadic relationship between social environment, human cognitions (personal processes) and behaviours (outcomes)" to explain how employees' psychological safety (a cognition) influences their engagement in employee-led process improvement (a behaviour), leading to organisational attainments like data-driven digital transformation and improved operational productivity.
• Psychological Safety as a Key Driver: