Notas del episodio
Welllcoommmeee baaackkkk!! In this episode we are so glad to have Yvonne Thai, a Senior Manager of CX Strategy at Thomson Reuters! Today we will be discussing the ever-evolving field of customer experience in the financial world with our guest , a seasoned professional with extensive experience in designing end-to-end communication projects and building commitment within teams!Grad some coffee and let's get started!