
Ep 3: Designing Secure Systems with Cybersecurity and CX Principles That Drive Modernization
Clickthrough: A Total User Experience Podcast by Government Technology Insider
S1 · E3
Jun 11, 2024
29:19
Episode notes
In this episode, we sit down with Matt Smith, Senior Advisor to the CISO at the Department of Homeland Security (DHS) and Kynan Carver, Cybersecurity Lead at Maximus to discuss how pursuing customer experiences (CX) and cybersecurity as a joint goal drives modernization.
Keywords
total experience
customer experience
IT modernization
Maximus
technology
cybersecurity
cloud security
Department of Homeland Security
DHS