Notas del episodio
"If you do the work, know yourself, know your team, then you can grow your team."
Orlando SC have undergone quite the transformation over these past few years and have become known as a perennial title contender in the MLS.
Today's guest David Cosgrave has played a huge part in redefining service excellence for the Florida outfit in their quest to build a top class culture. "Find a Way" has become the motto of the "The Lions". You don't build community by chance and with social cohesion at the heart of the squad with players and staff empowered alike, Orlando earned plaudits this season for achieving a near perfect availability rate of 97%.
The following episode is a superb case study of how one leader leverages "culture as a competitive advantage."
Furthermore learn as to how winning deep begins with happy staff, how HR c ...