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Chapter 19: Trust, Truth, and the Invisible Algorithm – GEO's Ethical Imperative - The AI Search Manual

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Episode notes

This episode is part of the AI Summary series covering the AI Search Manual chapter by chapter. Chapter 19 explores how hallucinations, misinformation, and hidden biases in AI-powered search are reshaping what trust and authority mean online.

The discussion looks at examples from Google’s AI Overviews and ChatGPT, where systems have confidently cited glue in pizza recipes, rocks as a healthy snack, and even hallucinated product features into existence. These mistakes highlight a deeper issue: AI systems often perform credibility rather than deliver it. We dig into why this happens, what it means for brands that risk being misrepresented, and how GEO can serve as a safeguard by optimizing not just for visibility, but for verifiability and trust.

The episode also examines how transparency, credibility markers like E-E-A-T, and responsib ... 

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