In Episode 8 Callie Rojewski, the Customer Advocacy and Marketing Manager at Guru joins us on the therapy couch.The 4 C’s are each equally important but all achieve specific outcomes and help build an experience your customers vi...
Inside a team or an organization empathy helps with management and collaboration by helping to understand the other person's perspective. Then externally with your customer experience and customer management, putting yourself in s...
Jennifer shares with us about telling stories and being human. She believes as well as the CustomerX Therapy hosts in the importance of bringing authenticity into the B2B world of advocacy and marketing and sales and customer succ...
In our latest CustomerX Therapy podcast episode we were joined by James Lustenader, Sr Manager, Customer Advocacy at Planview. And a RockStar SlapFive customer as well!! Listen to this episode to learn more on how James takes on ...
Over the past 3+ years Markus has been working on creating a new SaaS business model called Customer-Value-Led-Growth. A unique approach that aligns teams around a single mission and goal - continuously growing the customers value...