AI, open finance, and the future of customer engagement: Backbase’s predictions for banking in 2025

Episode 28 of Banking Reinvented shares 6 trends that will impact the banking landscape in 2025 — and beyond.

In this episode, host Tim Rutten is once again joined by Backbase Founder and CEO, Jouk Pleiter. Together, they discuss the company’s top 6 predictions for banking in 2025, including everything from the rise of AI-driven recommendation engines to the global expansion of open finance and the expanded differentiation of servicing models.

Tune in to uncover insights from our c-suite and beyond, explore impactful trends for the year to come, and get tips for strategizing your bank’s path in 2025.

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