Guest Reviews – Turning Feedback into Gold

🌟 What if every guest review—good or bad—was the key to unlocking more bookings, higher revenue, and a standout reputation?

In this episode of Hospitality Unlocked, we’re diving deep into the power of guest reviews and how you can leverage feedback to improve, grow, and market your business.

📌 What you’ll learn in this episode: ✅ Why reviews matter beyond just star ratings ✅ How to handle negative reviews without hurting your reputation ✅ The right way to ask for reviews (without sounding desperate) ✅ Common review myths—debunked! ✅ How to turn great reviews into powerful marketing assets

🚀 We’ll also share real-life examples from Embark Journey Rentals—including what’s worked, what hasn’t,  ...