Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.

In this episode, I’m joined by Paul Proctor, Global Senior Vice President – Loyalty, Partnerships & Co-brand Credit Cards at IHG Hotels & Resorts.  Paul is a highly accomplished international executive with over two decades of leadership experience across Europe, Asia, and the Americas, and is responsible for the global loyalty strategy supporting over 145 million members. He is known for developing high-performing teams and future leaders and lives between the United States and United Kingdom.

We’re chatting about Paul’s career that has taken him all over the world, explore why loyalty and partnerships are essenti ...