Stop Replacing Humans, Start Augmenting Teams with Samantha Anderson

"This idea of melding both AI and humans together is really where I think we're starting to settle out and we're starting to see this promise of augmented teams really come to fruition." — Samantha Anderson

Ready to stop the AI hype train and start using it the right way? 🚀

In this episode, Karl sits down with Samantha Anderson, CEO and co-founder of Origin 63, to talk about the sweet spot between automation and authentic human connection. After a decade of HubSpot expertise and helping 550+ teams transform their customer experience, Sam knows what works (and what definitely doesn't).

You'll learn:

• Why customer support was the first casualty of the AI rush—and what companies learned the hard way
• The Three E's of AI framework to cut through the overwhelm (Enablement,  ...