Patient Loyalty Starts with Better Billing Options

The Billing Blueprint por NexTrust BillFlash

Notas del episodio

In this episode of The Billing Blueprint Podcast, we unpack the surprising truth behind what’s really hurting patient loyalty and provider revenue: the lack of flexible billing options.

They explore how outdated, confusing billing processes are frustrating patients—and costing practices big. With 90% of patients linking a positive financial experience to loyalty, it’s clear: billing isn’t just admin anymore—it’s part of the care journey.

You'll learn:

  • Why patient expectations around payments are changing fast
  • How high deductibles and digital habits are reshaping healthcare finances
  • The most-wanted payment features patients expect in 2025
  • Why tools like PreVisit estimates, QR-codes in mailed bills, eBills, and FlexPay are game changers
  • What practices can do today to stop the leaks in  ... 
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Palabras clave
healthcareBillFlashHealthcare Billingbilling solutionsbilling softwarepatient loyaltybilling options