18. End User Enablement: Prioritizing the Human Experience in Technology Projects with Michael Brandwein

Michael Brandwein of Artichoke Consulting discusses how prioritizing end user enablement throughout the project lifecycle leads to happier clients and higher success rates.

Learning Outcomes:

1. Discover Artichoke Consulting's methodology for keeping end users at the heart of implementation projects.
2. Learn strategies for setting clear expectations with stakeholders upfront to avoid issues down the line.
3. Get tips for involving end users consistently through discovery, prototyping, and adoption tracking.

Reasons to Listen:

1. Gain insights on effective change management and user adoption best practices.
2. Learn how to improve communication and deliverables for more efficient project execution.
3. Hear firsthand experience balancing work and personal life ...