Notas del episodio
In this inspiring episode of "Think Big with Dan & Qasim," hosts Dan Melnick and Qasim Masud sit down with a true visionary in the fitness industry, Jon Brady, the President of Midtown Athletic Club. Hailing from New Zealand, Jon shares his remarkable journey and how he successfully utilizes key customer service strategies to elevate Midtown Athletic Club into a top-tier, U.S. based gym chain.
Join us as we dive into Jon's innovative approach to customer service, which has revolutionized the way gyms operate in the highly competitive fitness landscape. Learn about the values and principles that Jon instills in his team to create a welcoming and member-centric atmosphere that sets Midtown Athletic Club apart.
Through Jon's expertise and leadership, he has managed to foster a thriving community within Midtown, where members feel val ...