Notas del episodio
Staff turnover is draining pubs of time, money, and talent — but there’s a smarter fix than discounts or constant hiring. Personal Development Plans (PDPs) give landlords and staff a roadmap for growth, built around three simple questions: Where am I now? Where do I want to be? How can I get there? By investing in PDPs, pubs create engaged teams, better customer service, and stronger profits.
Palabras clave
personal development plan hospitalityPDP pubspub staff training UKCPD hospitalityemployee engagement pubspub management skills