Notas del episodio
Every change in a pub affects more than just the landlord. Staff, regulars, breweries, landlords, even the council — they’re all stakeholders. Ignore them, and changes flop. Involve them, and changes thrive.
In this episode, you’ll learn:
- How to use the Power/Interest Grid in a pub context.
- Why landlords and breweries sit in “high power, high interest.”
- Why staff and regulars need clear communication.
- How to tailor your message for suppliers vs regulars vs council.
- Real pub case studies of stakeholder fails (and wins).
👉 Full written guide: smartpubtools.com/blog 👉 Automate pub comms:
Palabras clave
smartpubtoolshospitality leadershipcontinuous improvement hospitalitypub negotiationstaff consultation pubssupplier negotiation pubspub rent reviewhospitality negotiation skills