Ep. 018: Metrics That Matter - Data Points for Technology Leaders | w/ Special Guest Sebastian Kline of Nelnet Community Engagement

Cbass is back for another episode of Open Source CXO, but this time we’re digging into data points and metrics that matter! Sebastian shares his experiences and strategies for effective team management as he follows a very objective, data-based approach. From his journey at Aware3 to his current role at Nelnet, Sebastian provides a deep dive into the metrics that matter, such as deployment frequency, code coverage, and customer-detected bugs.

Sebastian elaborates on the evolution of his management style, emphasizing the importance of coaching and the role of metrics in driving performance. He discusses the challenges and rewards of integrating startups into larger corporate structures and maintaining a high-performance team. His insights into the importance of tenure, equitable compensation, and the retention of employees through engagement ...