Notas del episodio
Anthony Lindsay joins My Favourite CX to talk about what he is seeing in the entrepreneurial space & the opportunities that small businesses & startups have to create exceptional customer experiences.
He then shares a wonderful experience he has had from a well known high street brand.
Find Anthony on LinkedIn via: https://www.linkedin.com/in/anthony-lindsay-cemap/
His latest book "A Mortgage is a Really Big Loan" is available via Amazon: https://amzn.to/4h5RVo9 & all other bookshops.
Next episode will be on March 20th as this show is moving to a fortnigh ...
Palabras clave
customer experiencecontact centercall centerccaasaiartificial intelligenceconversationalconversational intelligencecustomer servicestartupside hustle