Notas del episodio
The Human Factor in Ride Safety and Queue Design
Welcome to this insightful episode of "Live with Sondra", featuring Neil Wilson, Senior Consultant at Universal Verification and author of Absolute Efficiency. With global experience in theme park operations, Neil is dedicated to enhancing ride safety, minimizing wait times, and improving the overall guest experience.
In this episode, Neil will explore:
- Enhancing Ride Safety: How human-centered design and advanced systems help minimize risks for guests and staff.
- Queue Management Best Practices: Proven strategies to reduce wait times, alleviate guest frustration, and improve flow.
- Guest Flow Innovations: Approaches to distribute attendance more evenly ...
Palabras clave
guest experienceride safetyoperator trainingcontrol systemssafety audits