#8 Why you must offer top-tier service to your clients

In this episode of Let's Get Rich, Sean and Hillary Walsh dive into why crafting a high-end experience for your clients isn’t just a luxury, but a necessity. From unexpected push-ups to unforgettable client moments, they share actionable steps and heartfelt stories to transform your law firm into a place where clients feel truly valued and respected. Tune in to learn how simple, thoughtful touches can make all the difference, and discover why it’s crucial to aim beyond mere customer service to deliver exceptional hospitality. 💼✨

Checklist for Creating a High End Experience

1. Everyone: Say the client's name 3x in each interaction.
2. Receptionist: Come back to the client on hold every 30 so they're never left waiting
3. Receptionist: Stand when you greet someone
4. Everyone: Ma ...