What happens to digital trust when AI agents start doing real work for us? In this episode, Louis Zezeran talks with Mihkel Tammsalu, Head of eID & Trust Services at SK ID Solutions, about identity in an AI future—where “trust” becomes verification, certificates act as assertions, and delegation becomes the missing layer.

They explore a practical question with huge implications: if an AI logs in and acts on your behalf, is it using your identity—and are you responsible when it makes a mistake? From low-risk tasks like emails to high-value actions like purchases or registry updates, the conversation unpacks guardrails, time-limited permissions, “human in the loop” approvals, and why e-services may need more machine-to-machine APIs.

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