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Why Are We Talking About Talking?
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Investing in Conversation - Conflict Management for Managers por Sherie Griffiths - Savvy Business Resolutions

Notas del episodio

The quick answer to the title question is:

Because speech is the most powerful conflict management tool we have.

In this episode, I’m joined by Prof. Sophie Scott of The Institute of Cognitive Neuroscience, University College London, who:

  • Helps me bust one of my favourite communication myths,
  • Speaks from experience – including her experience of doing stand-up – about science?! And
  • Shares the most important tip to help any of us start harnessing the power of speech across the board.

Once you can do what Sophie recommends, you can take advantage of the more specific conflict management tips I’ll give you on the blog.

On the show, we talk about one way our voices connect us without words – when we laugh – and I promise you a link to ‘Bill Bailey’s little LOL  ... 

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Palabras clave
dispute resolution conflict management the power of speech language laughter communication Professor Sophie Scott University College London Institute of Cognitive Neuroscience Stand-up comedy