Patient, Profit, & Burnout: Is Emotional Intelligence the Missing Piece?

PatientX Pulse por Michael Winkleman

Notas del episodio

In this powerful episode of PatientX Pulse, Kimberly Winkleman sits down with healthcare leader Sarah Henderson to discuss one of the most urgent issues in healthcare today: Are we prioritizing profit at the expense of patients and providers?

From emotional intelligence in clinical settings to the true cost of ignoring physician burnout, this conversation explores why putting patients first isn't just good ethics—it's smart business.

“If you put patients first, the profit will come. But it starts with trust, engagement, and truly valuing people.” – Sarah Henderson

If you're a healthcare leader, clinician, or advocate for change in the medical system, this conversation will challenge your thinking and inspire action.

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Palabras clave
Patient ExperienceCompany CultureHealthcare MarketingEmotional Intelligence