Notas del episodio
In this episode of Growth Digger, Taran is joined by John Bradford, Head of UK Operations at Logitech, to discuss how small and medium-sized businesses can harness AI to scale and innovate. From creating transformative customer service experiences to automating workflows, John offers a practical roadmap for embracing AI in a crawl-walk-run approach.
Key Highlights:
- Real-life examples of tech transformation in concierge services and tour operations.
- The game-changing role of AI for SMEs in leveling the playing field.
- A simple roadmap to implementing AI: Crawl, Walk, Run.
- Exploring tools like ChatGPT for self-audits and ideation.
- Why digital transformation is critical for staying competitive in today’s market.
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