Notas del episodio
Everyone will likely need to access a government website at some point in their life. The ability to ask for and receive essential government benefits and services online is convenient. However, to prevent identity theft and protect the personal information of constituents, agencies need a way to ensure that the users requesting access are actually who they say they are.
Government agencies have implemented various methods to identify individuals to grant access to online information and services, which often hinge on matching personally identifiable information (PII) to information held by data brokers and credit bureaus. These methods have secured PII to some extent, but have come at a cost: sometimes, an identity cannot be verified, keeping someone from accessing the information and services they need.
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