Haunting Truths About Client Communication

In this episode, Danielle and Eva dive into the nuances of building and maintaining strong client relationships. They explore key topics such as navigating payments, project follow-ups, and the critical role of meeting deadlines. Through personal stories and real-world experiences, they shed light on the importance of understanding clients’ payment patterns and preferences. The conversation also touches on the emotional dynamics of discussing money and how maintaining a warm, professional tone can make all the difference. Finally, they emphasize the power of gratitude and how small gestures can go a long way in fostering long-term client trust and loyalty.

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