FTC Challenges H&R Block's Marketing and Data Practices

In this episode of his "Clearly Conspicuous" podcast series, "FTC Challenges H&R Block's Marketing and Data Practices," consumer protection attorney Anthony DiResta discusses the Federal Trade Commission's (FTC) actions against H&R Block for alleged deceptive practices, including deleting consumer data, making downgrades difficult and deceiving consumers about free tax preparation services. The administrative complaint filed by the FTC details H&R Block's purported strategies to compel consumers to buy pricier products, challenges encountered during product downgrades and deceptive offers featured in advertisements. Mr. DiResta highlights the FTC's strict stance on consume ...