Episode notes
Season 07 Bonus 02: Mock Podcast: "Diamonds were her best friend... until carats became complaints - Part 2
Listen to this Part 2 of the Human Factors and Ergonomics Association of Australia (HFESA) 2024 Annual Conference, Brisbane, Queensland special-episode interactive workshop on work design and case law. This episode encourages workshop delegates to examine a case of a jeweller, his magnanimous gift giving to a sales representative, and their mutual workplace experiences. The episode discusses workplace relations, fairness, gift-giving, psychosocial hazards, and organisational management. Listen in as the delegates apply design tools, like personas, empathy mapping, journey mapping, focussed recall, and interactive role play. The delegates use these methods while dissecting this real-world case law that might ring true and sound close to home for you and your work experiences! If you missed it, listen to Part 1 first for context. (Refer also to: Taylor v August and Pemberton Pty Ltd - [2023] FCA 1313).
Thank you to Andrew Merlot, Senior Human Factors Consultant, for your queries on high-value, high-impact, low cost, accessible solutions to workplace dymanics and organisational management. These ideas are necessary for small businesses when managing workplace relationships while setting boundaries on the fair distribution and management of workplace reward & recognition strategies.
Congratulations to all participating delegates - great work!