Why do intelligent, capable people suddenly become defensive, reactive, dismissive or withdrawn during difficult conversations?

Most people assume it's a communication problem.

Often it's a nervous system problem.

In this episode of Unapologetic Edge, Philippa Scott explores what is actually happening inside the brain and body during difficult conversations, workplace conflict, performance reviews, leadership discussions and moments of perceived challenge.

Because your nervous system is not designed to be rational under threat. It is designed to keep you alive.

The problem is that modern workplaces routinely trigger the same threat response that evolved to protect us from physical danger.

When that happens, your ability to listen, think clearly, stay curious and make good decisions begins to narrow.

Under ...