Episode notes
As the owner and COO of Evolve Human Labs, Courtney Balderas-Jacob is shaping what care looks like with trauma-informed leadership and spaces that welcome everyone who walks in. In this episode, she shares how designing for empathy and simplicity isn’t just good for clients—it’s transformed how her teams work, grow, and stay engaged.
Courtney also gets candid about leading a workplace where five generations work side by side. From tech-savvy Gen Z to seasoned professionals, she explains how clear communication and flexible systems help everyone thrive. Whether you’re a founder, manager, or just trying to build a better culture, Courtney offers fresh, practical ways to make wellness part of the everyday experience.