How to Retain and Expand Customer...

How to Retain and Expand Customers with the Self-Serve Motion ft. Navneet Loiwal

The Revenue Lounge by Team Nektar
S3 · E10
Apr 17, 2024
23:44

Episode notes

The Revenue Lounge Podcast - Season 3 Episode 9 ft. Navneet Loiwal, Co-Founder and CEO at Coefficient

Episode Guest - https://www.linkedin.com/in/navneetloiwal/

Episode Host - https://www.linkedin.com/in/randy-likas-323241/

Podcast Details:

Podcast page - https://bit.ly/3nJHmRA

Spotify - https://open.spotify.com/show/3DUOqnTpPOJ2xbyl7HdgN3

Google Podcasts - https://podcasts.google.com/u/0/search/the%20revenue%20lounge

Apple Podcasts - https://podcasts.apple.com/in/podcast/the-revenue-lounge/id1645044872

Episode Details:

Today, we have the privilege of speaking with a leading expert in the field of customer success. We'll be diving deep into the world of customer retention and expansion, specifically through the lens of a self-serve motion.

Our guest today is Navneet Loiwal, the Co-Founder and CEO of Coefficient. We are going to dive deep into the world of customer success and explore how Coefficient has been successfully retaining and expanding customer relationships through the self-serve motion.

Let's hear it from Navneet!

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