Episode notes
🎙️ Innotion Conversation: Reinventing Insurance — Customer-First Innovation with Ross McCarthy of Frugal
In this episode of Innotion Conversation, host Ricardo Pascual speaks with Ross McCarthy, founder of Frugal, about disrupting the traditional insurance industry with a customer-centric approach.
They explore:
- How Frugal is addressing long-standing customer frustrations in insurance.
- The importance of loyalty rewards and cashback models.
- Challenges Ross faced launching a startup with a lean team.
- Fundraising strategies and navigating early-stage investor relations.
- Personal reflections on entrepreneurship, influences, and inspirations.
- Why the insurance industry is ripe for disruption — especially with AI and emerg ...