
Adrian Brady-Cesana from CX Chronicles
The Blend: CX & EX by Fran Brzyski
S1 · E2
Sep 20, 2022
47:52
Episode notes
We took a deep dive into many of the challenges CX leaders face when trying to build their tech stack and drive operational efficiency.
Adrian helps organizations take their customer experience programs to the next level through his four pillar framework. He's a wealth of knowledge and leader in the industry!