AI Is Choosing Hotels
The Hotel Business by Ludan Zhang
Episode notes
Episode Description
Guests are no longer just scrolling through booking platforms. They can ask AI to compare prices, calculate the real trip cost, read recent reviews, break down packages, and recommend a hotel based on personal travel preferences.
For guests, this means fewer blind spots before booking. For hotels, it creates a new kind of pressure: AI may become a hotel filter before the guest ever clicks.
In this episode of The Hotel Business, Ludan looks at how AI booking changes hotel discovery, comparison, and recommendation. The episode explains why vague selling points, unclear prices, inconsistent channel information, and weak review patterns may become more visible when AI compares hotels for guests.
The core question for hotel owners is simple: ...