Multifamily Matters

by Paul Marks

05/25/2026 Multifamily Matters, Ep. #426 "BEST OF MULTIFAMILY MATTERS: LEARNING AND DEVELOMENT: NECESSITY OR OPTIONAL?"

A conversation with long-time multifamily industry veteran, and a nationally recognized speaker, the fabulous Cindy Clare, Chief Operating Officer of Bell Partners... discussing why cutting L&D in a tightening market can be a costly mistake, how it extends beyond training into leadership, culture, and career pathing, and how strategic investment drives measurable performance, associate engagement, and retention across multifamily operations.

E426

May 28, 2026

52:26

05/18/2026 Multifamily Matters, Ep. #425 "The Invisible Heroes of Multifamily"

A conversation with longtime multifamily industry veteran, Stephen Daalling, a Maintenance Manager with Venterra Realty, and the author of a great new book, which will be available soon, called FIX IT! The Memoirs of a Maintenance Man... discussing the invisible heroes of multifamily maintenance, sharing real stories from the field, the emotional and mental challenges technicians face, leadership and mentorship lessons, and the inspiration behind his new book, FIX IT! The Memoirs of a Maintenance Man shining a light on the people who quietly keep apartment communities running every day.

E425

May 18, 2026

56:20

05/11/2026 Multifamily Matters, Ep. #424 "Multifamily Leadership Teams That Win"

A conversation with a long-time multifamily industry veteran, the fabulous Amy Jones, the Executive Vice President of Management with The Garrett Companies... discussing how intentional hiring, leadership alignment, accountability, mentorship, and continuous training create high-performing multifamily teams that consistently win through culture, collaboration, and leadership development.

E424

May 11, 2026

1:01:35

05/04/2026 Multifamily Matters, Ep. #423 "What Multifamily Leaders Get Wrong"

A conversation with a long-time multifamily industry veteran, a sought-after speaker, trainer and a multifamily industry consultant, the fabulous Maria Pietroforte, the owner of Maria Pietroforte Consulting... discussing how leaders often mistake activity for performance, misdirect team energy, avoid clarity and accountability, and how these gaps impact culture, consistency, and ultimately results and revenue.

E423

May 4, 2026

56:57

04/27/2026 Multifamily Matters, Ep. #422 "Learning and Development: Necessity or Optional?"

E422

Apr 27, 2026

52:15

04/20/2026 Multifamily Matters, Ep. #421 "The Flames are Out - Now What?"

A conversation with longtime multifamily industry veterans, Terri Clifton, President of Better World Properties, and Michael Knight, the Executive Vice President of Better World Properties... discussing how the fallout from early 2020s value-add deals is reshaping multifamily, including who absorbs losses across the capital stack, why expectations must reset for owners and lenders, the renewed focus on operational discipline and rent fundamentals, and how competing on service, culture, and back-to-basics execution is critical in a more price-sensitive renter environment.

E421

Apr 20, 2026

1:02:17

04/13/2026 Multifamily Matters, Ep. #420 "Building Joyful Communities"

A conversation with long-time multifamily industry veteran, and a member of the Houston Apartment Association Hall of Fame, Suan Tinsley, and Chelsey Holderness, the Founder of The Jolly Trolley Foundation... discussing how The Jolly Trolley Foundation brings movement-based enrichment and early education into multifamily communities, creating meaningful on-site impact that supports children’s emotional, social, and developmental growth while offering owners and operators new ways to enhance resident experience and engagement.

E420

Apr 13, 2026

52:28

Season 9

04/06/2026 Multifamily Matters, Ep. #419 "Best of Multifamily Matters: Fix In ’26 - 20for20’s View Of Multifamily In 2026"

A conversation with a long-time multifamily industry veteran, and a widely recognized voice on multifamily operations and technology, the amazing Dom Beveridge, the Founder of 20for20... discussing operator exhaustion after prolonged cost containment, heavy concessions and gain-to-lease pressure, AI’s shift from pilot programs to embedded operational infrastructure, the coming wave of tech stack consolidation and vendor rationalization, centralization’s stabilization across front office and screening functions, and why 2026 is shaping up to be a disciplined year of refinement, simplification, and execution rather than reinvention.

S9 · E419

Apr 6, 2026

54:55

03/30/2026 Multifamily Matters, Ep. #418 "Turning Tools Into Talent"

A conversation with longtime multifamily industry veteran, the fabulous David Creek, the Director of Maintenance with Milhaus... discussing why rushed onboarding in multifamily maintenance creates hesitation and mistakes, and how intentional Day One structure, clear communication channels, defined standards, embedded safety training, property-specific walkthroughs, rotating mentors, and consistent follow-up transform new hires from simply handed keys into confident, well-developed professionals.

E418

Mar 30, 2026

55:16

03/23/2026 Multifamily Matters, Ep. #417 "Housing Reality, Not Headlines"

A conversation with long-time multifamily industry veteran, a developer and investor, the fabulous Daniel Kaufman, the President of Kaufman & Company... discussing the split between market narratives and underwriting reality, why renting is outperforming owning in today’s affordability reset, where deals still pencil when risk is mispriced, and a disciplined 2026 playbook focused on supply, entry basis, stress-testing, and buying with a true margin of safety.

E417

Mar 23, 2026

47:09

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