Less Busy Lab

Less Busy Lab

by Aye Moah & Alex Moore

Lessons from 26 Team Offsites; What Worked & What Didn’t

What makes a company offsite productive and not just another expensive mini-vacation with name tags? In this episode of Less Busy Lab, Moah and Alex pull back the curtain on more than a decade of running offsites and hackathons for their now remote team. From a castle in Mill Valley with more Greco-Roman statues than employees to a bioluminescent kayaking adventure, they share real stories of what went right, what went wrong, and the research-backed reasons offsites make teams more creative, connected, and collaborative. You’ll hear why brainstorming after lunch is scientifically smarter, how silly icebreakers (like “Your plane crash-landed on a desert island. What would you pack?”) build psychological safety, and how offsites can increase collaboration by over 20%. Plus, learn their practical hacks for planning a great retreat, like why natural light matters and how to verify Airbnb Wi-Fi before you arrive. Whether you’re organizing your first team retreat or wondering if you should attend an optional off-site, this episode will leave you with fresh ideas, science-based takeaways, and at least make it something you don’t dread. Links from the show! Babson/Dartmouth study: attendees received ~23.5% more new incoming collaboration ties after an offsite than non‑attendees https://faculty.tuck.dartmouth.edu/images/uploads/faculty/adam-kleinbaum/RewiringTheOrgNetwork.pdf Microsoft’s 61,000‑employee study on collaboration time https://www.microsoft.com/en-us/research/publication/the-effects-of-remote-work-on-collaboration-among-information-workers/ Organizations now average 2.6 offsite events annually: Emburse https://www.emburse.com/resources/the-state-of-corporate-offsites-2025 Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got to-dos? Get GQueues gqueues.com

Rethinking Email: How Remote Work Changed Everything

What does email apnea, Slack culture, and flow state protection have in common? They’re all part of how our digital communication habits have shifted since the pandemic—and how those shifts are reshaping productivity. In this episode, Moah and Alex unpack what’s changed about email, chat, and meetings in the past five years. From the days of “batching email twice a day” to today’s blurred boundaries of hybrid work, they dig into surprising research on responsiveness, burnout, and the hidden costs of interruptions. You’ll hear stories from their own remote team and insights from studies out of Microsoft and the University of Mannheim. Along the way, they explore how to balance synchronicity with deep work, why self-interruptions might be less harmful than external ones, and practical ways to protect your off-hours while staying connected to your team. Tune in for practical tips, surprising science, and the kind of candid conversation that will help you get more done while feeling less busy. Links from the show! Media Synchronicity Theory — Multilingual Virtual Teams https://www.researchgate.net/publication/331209896_Language_Proficiency_and_Media_Synchronicity_Theory_The_Impact_of_Media_Capabilities_on_Satisfaction_and_Inclusion_in_Multilingual_Virtual_Teams Email apnea https://en.wikipedia.org/wiki/Email_apnea Positive feelings when we're more responsive https://onlinelibrary.wiley.com/doi/10.1002/job.2239 Email patterns and self-interruption https://dl.acm.org/doi/10.1145/2858036.2858262 Microsoft research on interruptions at work https://www.microsoft.com/en-us/research/wp-content/uploads/2020/02/Modeling-Opportune-Moments-for-Transitions-and-Breaks-at-Work.pdf Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got to-dos? Get GQueues gqueues.com

Beating the Post-Vacation Blues: Re-Entry Hacks for Jet Lag, Inbox Overload, and more

Back from vacation and drowning in emails, Slack threads, and jet lag? You’re not alone—87% of people dread re-entry, even though only 12% dislike their jobs. In this episode, Moah and Alex explain why post-vacation blues hit so hard, from dopamine drops and major context switches to real jet lag, and share their re-entry playbook: pre-trip handoff notes, a tidy desk, staggered Boomerang returns, and AI-powered catch-up. Vacations also reset more than your calendar. They reset your brain, creating temporal landmarks that make it easier to restart good routines, drop bad ones, or launch new habits that actually stick. From employees refilling their energy to managers preventing burnout and founders shaping vacation policy, you’ll learn why taking time off is one of the most productive choices you can make. You will be ready to return from your next vacations sharper, steadier, and more effective than before with the tips and tricks learned from this episode. Links from the show! Only 12% of people hate their jobs! https://www.pewresearch.org/social-trends/2024/12/10/job-satisfaction/ Harris Poll for Zapier: https://zapier.com/blog/time-off-report-part-2/ The Fresh Start Effect: https://psycnet.apa.org/record/2014-43171-006 Ernst & Young study: https://www.healthnet.com/portal/home/content/iwc/home/articles/health_benefits_of_vacations.action Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com

Email Productivity 101: Tips That Still Work 20 Years Later

Does your inbox feel like a to-do list written by other people? You’re not alone. Even as communication has shifted to chat apps like Slack and Teams, the average knowledge worker receives 117 emails per day. It remains one of the biggest sources of workplace chaos. In this episode, Alex and Moah take you on a tour of modern email management strategies, from David Allen’s “Getting Things Done” method and Merlin Mann’s Inbox Zero to why the infamous 43-folder system never really worked. They reveal why 30% of your inbox is stuff you can’t act on right away, how Gmail’s 15GB of storage changed the “delete vs. archive” debate, and why research shows you’re actually slower if you prioritize organizing messages in folders. Along the way, you’ll hear Moah’s hilarious multi-select purge routine, Alex’s trick for writing “hateful" emails you’ll never regret sending, and career-changing stories of an astronaut and a Michelin-starred chef whose big breaks almost died in spam. If you’ve ever stared at an inbox full of decisions and felt paralyzed or if you wonder why your inbox continues to feel overwhelming despite spending hours each day clearing it out, this episode is for you. Tune in for research-backed workflows, funny war stories, and practical hacks you can try today—including a printable flowchart to retrain your brain for faster, calmer email handling. Your inbox may never be empty, but after this episode, it won’t own you. Links from the show! Microsoft's research on emails received per day https://www.microsoft.com/en-us/worklab/work-trend-index/breaking-down-infinite-workday David Allen's Getting Things Done https://en.wikipedia.org/wiki/Getting_Things_Done Merlin Mann's series on Inbox Zero https://www.43folders.com/43-folders-series-inbox-zero Study: Am I wasting my time organizing email? https://www.researchgate.net/publication/221518713_Am_I_wasting_my_time_organizing_email Snooze messages to save them for later https://www.boomeranggmail.com/l/gmail-snooze.html Do, Defer, Delete flowchart https://content.reviveyourinbox.com/img/UltimateEmailWorkflow.pdf Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com

Night Owls, Morning Larks, and How to Harness Your Chronotype

We all know someone who rises with the sun every morning (or before it)… and we all know someone else who needs five alarms and a minor miracle to get out of bed on time for school or work. In this episode, Moah and Alex introduce chronotypes—your body’s natural rhythm for sleeping, waking, and working—and how they can make or break your productivity. Why do some people get up and at 'em, hitting peak focus in the morning, while others don’t hit their stride until after dinner? How can you structure your work (and your team’s schedule) to match everyone’s natural energy levels? And what, if anything, can you do to change your daily productivity peaks? Listen to this episode to learn all that and more, like when different chronotypes perform best at tasks that require analysis vs. creativity. Through scientific research, personal stories, and tips from their experience running a multimillion dollar company, Moah and Alex will help you rethink the way you manage your day so you can get more done without feeling exhausted. Links from the show! Study linking genes and chronotypes https://www.nature.com/articles/s41467-018-08259-7 Munich ChronoType Questionaire https://www.thewep.org/documentations/mctq Research paper: Time of day and chronotype in the assessment of cognitive functions https://pmc.ncbi.nlm.nih.gov/articles/PMC10683050/ Research paper: The alignment between chronotype and time of day https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=7688&context=lkcsb_research Study on afternoon naps https://pmc.ncbi.nlm.nih.gov/articles/PMC10091091/ Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com

Engineer Your Focus: Practical Steps to Enter & Sustain Flow State

When was the last time you got so absorbed in your work that time disappeared? That's Flow State, the peak performance zone where tasks feel effortless, creativity flows, and your output boosts up to 500% without the usual exhaustion and burnout. It’s the powerful psychological phenomenon behind breakthroughs from Archimedes to Frank Lloyd Wright's architectural masterpiece, Fallingwater. Join Moah and Alex as they unravel the science of optimal experience: what happens in your brain, why it's so elusive in our interrupted world and what those interruptions are costing you (2.1 hours daily adding up to 5 work weeks a year). They will share actionable strategies to systematically create the conditions for 'Flow State’ that worked for them and their team; from setting up your personal "flow-prone" bubble to implementing company-wide initiatives like "Maker Time" and distraction-free hackathons. Tune in to reclaim your time, boost your output, and finally love your work again. Links from the show! Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi https://archive.org/details/flow-the-psychology-of-optimal-experience-pdfdrive Flow and work place burnout https://www.sciencedirect.com/science/article/abs/pii/S0165032717317822?via%3Dihub Group Genius: https://www.groupgenius.net/ Infinite Work Day Microsoft Report https://www.microsoft.com/en-us/worklab/work-trend-index/breaking-down-infinite-workday Neuro Imaging Study for Flow State https://drexel.edu/news/archive/2024/March/New-Neuroimaging-Study-Reveals-How-the-Brain-Achieves-a-Creative-Flow-State Maker's Schedule, Manager's Schedule by Paul Graham https://paulgraham.com/makersschedule.html Tools Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com Pause your Inbox inboxpause.com

Tiny boxes, huge consequences: How checklists have saved lives, hours, and experiments

In Episode 6, Alex and Moah trace the origin and history of a simple productivity tool that transformed aviation safety, helped land humans on the Moon, slashed surgical fatalities by 47 percent, and saved their own product launches at Boomerang from chaos. You’ll hear about the 1935 B‑17 disaster that birthed the first checklist for Boeing, the Checklist Manifesto research that turned skeptics into believers, and the sly NSFW surprise Apollo 12 astronauts found on their cuff checklists — one they had to hide from the public. Along the way, they unpack two types of checklists: read-do vs. do‑confirm and explain when and how you should use each. They will also share three properties that make every checklist more usable and which kind of errors checklists prevent (it’s not errors of ignorance). Whether you ship code, host events, or just want to stop leaving analytics off your product experiments, this episode will get you a head start on using checklists the right way. Tune in to learn how a simple 19‑item checklist can save you up to 19 hours of rework. Links from the Show! Surgical safety https://www.harvardmagazine.com/2009/09/checklist-for-surgical-safety B17 to Apollo Missions: https://blog.nuclino.com/the-simple-genius-of-checklists-from-b-17-to-the-apollo-missions The Checklist Manifesto by Atul Gawande https://atulgawande.com/book/the-checklist-manifesto/ Playboy Playmates on the moon: https://aphelis.net/seen-any-interesting-hills-valley-playmates-on-the-moon-1969/ Checklist Usage Paper: https://aircconline.com/csit/papers/vol11/csit112322.pdf Picture of Neil Armstrong’s cuff checklist from Apollo 11 https://airandspace.si.edu/collection-media/NASM-SI-2006-11306 Van Halen and Bowl of Brown M&Ms https://www.acadia-software.com/landing-pages/checklists-standardwork/ Tools Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com

Build Your Productivity Toolbox: Why Silver Bullets Rust

What do fad diets, New‑Year’s resolutions, and “miracle” morning routines have in common? They all work—until they don’t. In this episode, Alex and Moah unpack why no single productivity system can serve everyone forever, and how embracing change (like a Buddhist) is the real path to getting more done while feeling less busy. They’ll share why short‑term wins are still wins, how weekly reviews act as an early‑warning system when output stalls, and the hidden cost of clinging to workflows that no longer fit your role, life stage, or team dynamics. Stop chasing that one weird productivity trick, and pick up a simple framework for building (and refreshing) your personal “toolbox” of tactics. And remember, “better is good” in productivity too. Links from the Show! POUNDS : Weight Loss Trial https://pmc.ncbi.nlm.nih.gov/articles/PMC2763382/ Quitters Day https://www.techradar.com/health-fitness/tired-of-your-busy-january-gym-strava-reveals-the-exact-date-itll-be-quiet-again The Fresh Start Effect https://faculty.wharton.upenn.edu/wp-content/uploads/2014/06/Dai_Fresh_Start_2014_Mgmt_Sci.pdf Better is good https://www.youtube.com/watch?v=VolsV0ox_yw Tools Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com

How to Manufacture Some Accountability for Yourself: The Third Pillar of Productivity

Still staring at that stubborn unfinished task? Bring in virtual witnesses, set a kitchen timer, or bet money on a cause you despise and watch it finally get done. In Part 2 of our “Third Pillar of Productivity,” Moah and Alex explore how to set up accountability for yourself with various tools and unconventional techniques. They test-drive low-stakes body-doubling, share how they put up real money on stickK’s infamous “anti-charity” wagers, and unpack why sharing your goal with a friend can rocket completion rates and what research says about commitment devices. Tune in to learn how the right deadline, partner, or wager turns procrastination into unstoppable momentum and walk away with an accountability toolkit ready for your next leftover task. Links from the Show! Writing down goals increasing the chance of success : https://www.dominican.edu/sites/default/files/2020-02/gailmatthews-harvard-goals-researchsummary.pdf 95% success rate https://crossfit306.ca/news-and-events/2019/5/1/be-95-more-likely-achieve-your-goal-with-one-simple-step (We can’t find the actual “study” by ASTD) Commitment and Consistency Principle mentioned in Influence: The Psychology of Persuasion by Cialdini Commitment device and their efficacy research with data from stickK Tools Flowclub: https://www.flow.club/ Focusmate: https://www.focusmate.com/ stickK.com: https://www.stickk.com/ Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com

How to Make Yourself Do the Things You Keep Avoiding, Part I: The Third Pillar of Productivity

There’s that one task for everyone. You see it. You skip it. You promise tomorrow. But tomorrow never shows up. What if getting started isn’t about more discipline? What if it’s about… making friends with gnawing rats? In this episode, we explore how to make dreaded tasks feel more accessible to get started or lingering projects to get completed. What kind of ceiling height is better suited for what kind of tasks? Could a tomato-shaped kitchen timer give you the burst of energy to start that long dreaded project? And what does a pre-lunch setup ritual that only takes one minute have to do with momentum? We’re unpacking all of it—and more—in this episode. If your to-do list has a stale, shame-tinted leftover, this one’s for you. Come sit with the rats. You might be surprised what happens next. Links from the Show! The Influence of Ceiling Height https://assets.csom.umn.edu/assets/71190.pdf Temperature and productivity https://digital.library.unt.edu/ark%3A/67531/metadc882029/ Time Surfing - Reference to gnawing rats https://www.timesurfing.uk/#book Hawthorne Works Experiment - Note: most writeups of this experiment attribute the results to the participants being observed rather than the environment changes. Blame either the shifting sands of research or Alex’s faulty memory! https://thedecisionlab.com/reference-guide/psychology/the-hawthorne-effect Boomerang for Gmail boomeranggmail.com Boomerang for Outlook boomerangoutlook.com Got todos? Get GQueues gqueues.com
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