This week, Carmelo Insalaca is Steve Roest's guest on the show. Carmelo is CEO and founder of Rapid Health, one of the next generation of digital front door services that have followed in the wake of Babylon Health. Steve and Carmelo get straight into the recent damning exposee of Babylon and dig into how Rapid Health has achieved a major step up in efficiency for GPs while maintaining clinical standards - and avoiding the pitfalls that caught up with other services.