This Is Your Business, Not Theirs...

This Is Your Business, Not Theirs.

The Marshmallow Cast by Gammon grind
S1 · E2
Feb 6, 2026
30:32

Episode notes

If you’re the owner, your business should reflect your personality, your standards, and your dream — not a mashup of everyone else’s opinions.

In this episode, Bruce talks about why so many businesses fail: owners let other people steer the ship. Customers, employees, “mentors,” coaches, family, even social media… everyone has an opinion. But a business can’t have a clear personality if a million voices are running it.

We also dig into why business personality matters: people buy emotionally, teams perform better when they believe in the company, and hiring the wrong “fit” creates chaos. Bruce shares a powerful story about how seeing someone cheat at golf turned out to be a warning sign for how they’d behave in business.

The takeaway: trust your gut, build systems your way, and stop being a marshmallow.

Keywords

HVAC
Trades

Where this episode is made