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Conflict resolution is an asset in business. There's not a week that goes by without some type of conflict. Charmaine Hammond is an expert when it comes to communication and resolving conflict. She goes into how to manage the emotions, so parties can actively listen to one another, instead of allowing their filters to get in the way. Charmaine also is the Executive Producer of the award winning movie Back Home Again where the characters are dealing with a tragedy, but learn how to deal with the challenges and recover. Charmaine is such an inspiration and will teach us something that will improve our communication skills.
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