S02 E109 - Machine Customer with James Dodkins

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni

The CX Goalkeeper had the great opportunity to interview James DodkinsLinkedIn Headline: Customer Experience Rockstar 🤘 | CX Evangelist @ PEGA 🦄 | International Keynote Speaker 🌍 |Highlights:00:00 Game Start00:38 James' introduction01:54 James' values02:58 Customer Machine04:17 Best Practices06:13 A time question13:12 Four main type of ... See more

Jan 16 2023

Keywords

james dodkinsmachine customer